August 2026 – News Brief

Dear Friends,

Our New Zealand branch has been building strong momentum, with new customers, growing activity, and a team that continues to deliver reliable, personalised service.
With the market showing signs of improvement, we’re in a great position to build on this progress and look ahead to new opportunities across New Zealand and the wider FJT network.
 
The growth of the New Zealand branch has been driven by a strong focus on customer relationships, responsive service, and close collaboration with our FJT offices and network partners.

Our approach is centred on understanding each customer’s needs and providing practical, tailored freight solutions across the Trans-Tasman market and key global trade lanes.

Through Proactive Market Engagement we continue to build direct customer relationships and take the time to understand individual requirements, allowing us to provide freight solutions that are practical and tailored to each business.

With global shipping remaining volatile, customers are placing greater value on consistency, service reliability, space certainty, and clear communication, areas where the NZ team continues to perform strongly.

Stronger alignment between our Australian offices and the NZ branch is helping us provide seamless, cross-border synergy and end-to-end logistics solutions across the region.
 
Winning new customers reflects the strength of our hands-on, partnership-focused approach. While competitive rates remain important, customers are also looking for a logistics partner who takes ownership, communicates clearly, and stays actively involved in managing their freight.  Customers value having a team that is accessible, engaged, and genuinely invested in helping their business succeed in a partnership approach.

New clients are choosing FJT for more than pricing. They value our ability to manage exceptions, provide visibility, communicate clearly, and offer personalised support throughout the logistics process.

Our goal is to consistently demonstrate the capability and service that gives customers, FJT offices, and network partners the confidence to give us more opportunities.

We’re excited to build on this momentum and further strengthen our position as a trusted logistics partner across Australia and New Zealand.

We see opportunities to grow our warehousing, fulfilment, 3PL, and freight capabilities, giving customers access to more complete and integrated solutions.

The shift in moving beyond transactional freight forwarding and becoming a more integrated supply chain partner, looking at long-term strategic partnerships for growing businesses across the region.

As we continue to invest in our people, systems, and carrier relationships will help position the branch for sustainable growth into 2027.
 
Ultimately, our focus is simple, to be responsive, reliable, and easy to work with.
By delivering consistently and building trust, we can strengthen relationships, create new opportunities, and continue the positive momentum of the NZ branch.